RIVIERA RESORT PALM SPRINGS, Palm Springs – Your ideal downtown stay

I stayed at this hotel and had a mixed experience. The rooms were decent, with the added bonus of a private hot tub spa outside, but there were noisy parties on some nights and the temperature inside was a bit high despite scorching weather. The service varied from friendly to rude incidents. The location was vibrant with fun vibes, but there were some areas that felt like the backside of the staff space. The dining options ranged from very good to not worth the high price tag. Overall, a stay with ups and downs.

My stay at the hotel was a mixed experience. The rooms, although spacious and modern-looking, needed some updating and repairs. Some aspects were fine, but others, like noisy air conditioning and a broken bed, were disappointing. The service was a highlight, with professional and accommodating staff, although there were instances of issues like running out of mint for drinks. The location was vibrant and above average, typical of Palm Springs, though some areas needed better upkeep. The dining experience, while chaotic, offered excellent Thai dishes. Overall, there were positive and negative aspects to consider.

My stay at the hotel was overall very pleasant. The rooms were spacious and quiet, equipped with a private hot tub spa outside on the patio, although they were not fully set up when we arrived, requiring us to call for towels and kitchenware. The service was a mix of forgetful instances but the staff were friendly and approachable, except for a rude incident regarding splitting checks. The location had both positive and negative aspects, with cool design elements reflecting Palm Springs' vibe, but noise from a nearby delivery zone was disturbing. The dining experience was good but expensive, with large portions and average quality. The facilities were adequate for a comfortable stay.

The hotel provided a mixed experience with well-updated rooms but letting down by noisy housekeeping doors in the early morning. The service was outstanding, with accommodating staff going above and beyond, especially around the pool. The location, though beautiful, had some delays due to private events. The dining was a hit-or-miss with excellent breakfast but room for improvement in the Cafe Palmetto. Overall, the facilities were in good condition.

The hotel is situated in a nice location, offering varying wings of rooms facing gardens. The area was not the best, with the need for updates and repairs evident, including a broken mirror. Individual balconies add charm to the stay. Service was friendly and accommodating, though experiencing some shortages like mint for drinks orders. The location was decent but had issues with towel service. Dining options were lacking in variety and value. On the flip side, the property had a fun vibe and convenient access to downtown and the airport.